Strategic Account Manager, Central Govt. (New Delhi)
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly. ABOUT TRENDAI™ TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with complete AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Trusted by the largest enterprises and governments across 185 countries, TrendAI™ secures the entire organization, from identities and infrastructure to data. AI Fearlessly. Learn more at: trendaisecurity.com POSITION OVERVIEW The Strategic Account Manager (SAM), based in Delhi, is responsible for managing and growing a portfolio of named enterprise accounts across the region. The SAM serves as the primary TrendAI™ executive sponsor for each account, driving deep customer relationships, multi-year revenue growth, and competitive account protection. The SAM collaborates closely with pre-sales engineering, professional services, channel partners, and marketing teams to deliver TrendAI™’s full AI-powered security platform value proposition to C-level stakeholders. PRIMARY RESPONSIBILITIES - Act as the account lead for assigned accounts based on the Client Value Proposition. - Work closely with clients to identify needs, planned initiatives, and business directions, and serve as a trusted advisor and advocate on best practices and solutions to address clients’ IT and cybersecurity goals and objectives. - Provide backup and support to client teams when required. - Be recognized internally as the go-to person for your client portfolio. - Partner with cross-functional teams, including Technical, Regional Account Management, and Marketing, to understand customer goals and key performance metrics. - Proactively engage with enterprise customers and drive business opportunities. - Develop and maintain reliable sales forecasts and ensure disciplined use of Trend Micro’s sales forecasting, account planning, and customer relationship management tools. - Maintain a strong understanding of industry trends and the competitive landscape, including TrendAI™ and other industry leaders, regarding software products and support services. SECONDARY RESPONSIBILITIES - Represent TrendAI™ at industry conferences, trade shows, and executive forums to strengthen brand presence and customer relationships. - Contribute to the planning and execution of marketing and demand generation programs targeting strategic accounts. - Document and maintain all account information, opportunity data, and executive contact records in Salesforce. EXPERIENCE - 10 to 15+ years of experience in Account Management within Information Technology and/or cybersecurity solutions companies. - Experience selling solutions to Central Government organisations. - Ability to effectively engage with Big Four consulting firms and consultants. - Working knowledge and experience in selling cybersecurity, networking, and IT products and solutions, along with a strong understanding of leading competitive solutions in the market. - Robust knowledge of virtualisation and cloud-based solutions preferred. - Demonstrated track record of measurable success in large account management and strategic selling. - Bachelor’s degree in Engineering, Information Technology, Management, or a related field, or equivalent work experience preferred. TrendAI™ strives to foster an environment of equity and inclusion that reflects diverse perspectives. We welcome, value, promote, and celebrate diversity, including the experiences and attributes that make us who we are. This includes, but is not limited to, race, ethnicity, nationality, gender, gender identity, sexual orientation, ability, age, religion, veteran status, socioeconomic status, and political philosophy. We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
