[Remote] Senior Platform Manager, Payment Platform Accounts
Note The job is a remote job and is open to candidates in USA. Airbnb is a marketplace connecting guests and hosts, with Payments central to enabling trusted transactions. The Senior Platform Manager, Accounts will define the vision, strategy, and roadmap for Payment Accounts, building foundational capabilities involving digital wallets, identity services, compliance, and payment services. The role leads cross-functional execution with engineering, design, data science, marketplace, operations, and external partners. Responsibilities Account Foundations ownership, owning payments requirements with Trust, Guest & Host, and Compliance teams at Airbnb, and executing on logical account structures + external account orchestration in support of payments use cases Account Receivables Partner on account receivables and loss-reduction initiatives where Payment Accounts capabilities can improve user experience, operational clarity, or risk outcomes Evaluation of account-related user data required to understand evolving behaviors and needs related to payment activity and management. Data signals related to payment preferences help deepen the passport profile (identity graph) associated with all users on the marketplace. These signals may also assist in reducing false positive risk and compliance actions as well Resolution of account frictions and compliance information. Ongoing transparency and management of various business related information and points of contact to reduce downstream friction or unnecessary account restrictions. This would also be an area to manage account access among several different users with access to data, actions, and payment methods Skills 7+ years of experience building payment platforms or fintech products in a product management role, with a track record of owning strategy, roadmap, and execution Demonstrated experience building enterprise or B2B2C products for large marketplaces, including deep understanding of identity workflows, compliance requirements, and fraud & losses Experience building or managing API-based products and developer-facing platforms, with the ability to engage credibly with engineering teams and external developer partners Experience contributing to products that serve users across multiple geographies, currencies, or regulatory environments Ability to define a clear product area strategy, success criteria, and roadmap, and align cross-functional partners around priorities and tradeoffs Exceptional prioritization and decision-making skills given competing needs and limited resources, able to make clear tradeoffs and communicate rationale to stakeholders at all levels Ability to build strong partnerships inside and outside the Product organization, including with operations, compliance, finance, legal, and external enterprise customers This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.) is a registered entity. Approved remote states include Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington. This list is continuously evolving, so please check back with us if the state you live in is excluded. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from Technical background domain experience in multi-rail payment processing & operations is a strong plus Experience with payments and risk losses Experience scaling digital wallets and identity services Experience at a consumer marketplace or two-sided platform with both B2B and B2C product surface areas Experience with AI prototypes in the product development process Demonstrated ability to successfully scale products from 0>1, including building new product areas in ambiguous environments Benefits This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Company Overview Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https// Company H1B Sponsorship Airbnb has a track record of offering H1B sponsorships, with 59 in 2026, 234 in 2025, 176 in 2024, 160 in 2023, 270 in 2022, 250 in 2021, 274 in 2020. Please note that this does not guarantee sponsorship for this specific role.
