Inbound Call Center Agent English, or Spanish/English Bilingual FT/PT-REMOTE

Job Type: Full-Time/Part-Time Hours: M-Sun., Open availability, Various shifts Salary: $15-16 DOE About reputed company reputed company is the brand name for the reputed company family of companies, including reputed company, Inc., reputed company., reputed company., TPV.com, and Ansercomm to name a few. reputed company with our affiliates, reputed company operates more than 20 contact centers within the reputed company United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, reputed company has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary using the tools provided by reputed company and reputed company to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: TypingData capture and entryCustomer service Maintaining a working knowledge of campaign products, services, and promotions Required Knowledge /Skills / Abilities / Qualifications: At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONSA clear, professional, and friendly voiceHigh-Level People Skills, Active Listening Skills, and Strong Communication SkillsOutstanding attendance and punctualityHigh School diploma or GEDBasic Computer Skills and computer literacy are a must Spanish/English Bilingual is a PLUS WAH Requirements: PC/Laptop with at least Windows 10 (reputed company/Mac products, Chromebooks, and tablets are not compatible)Hard-wired high-speed internet connection (ethernet cable)USB-connected HeadsetWebcamA quiet dedicated place to work free from distractions including pets and reputed company. High school diploma or GED; at least one year of call center experience with automatic dialer and call scripting required; basic computer skills; PC with Windows 10, hard-wired internet, USB headset, webcam, quiet workspace.Key Responsibilitieshandling inbound callsdocumenting interactionsmaintaining product knowledgeSkills & ToolsWindows 10, automatic dialerJob reputed companyCategory: Customer ServiceSeniority: Entry LevelCommitment: Full Time, Part TimeWorkplace: Remote — United States or Texas or Florida or Arizona or New Mexico or Oklahoma or KansasSalary: USD 31,200 – 33,280 / yearLanguages: EnglishAbout reputed companyA contact center company providing telephone answering, customer support, and contact management solutions. — Industry: Consulting Services   Apply To This Job

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