Voice & Non-Voice Customer Support Executive

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Fortuco Resource Solutions Private Limited. The role offers ₹ 18,500 - ₹ 23,408 and involves managing customer calls, delivering outstanding customer service related to Technical Graduate. Join us for a great work environment with various opport

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

Technical Graduation, Undergraduate 3 years Diploma B-Tech , BCA, MCA, BE, freshers and Experience both can apply

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Customer Support Executive job

Please go through the FAQs to get all answers related to the given Voice & Non-Voice Customer Support Executive job
Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have a Diploma and above qualification can apply for this Voice & Non-Voice Customer Support Executive role.

What is the salary and job type for this role?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹18,500-₹23,000 per month. This is a Full Time job.

What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Rotational shift.

Is this a work from home job?
Ans : This is a work from home job and can be done remotely.

How many openings are available for this position?
Ans : There are 10 openings available for this position.

Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.

Where is this job located?
Ans : This Voice & Non-Voice Customer Support Executive job is located in Chandigarh Road, Mohali.

Why should you apply for this Voice & Non-Voice Customer Support Executive job?
Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹18,500-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.

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