Technical Lead (Fixed Night Shift) ( GCP focused)

**Job Title: Technical Shift Lead - Multi-Cloud Platforms and Infrastructure**
**Location:** Remote
**Position Type:** Full-Time
**Job Overview:**
We are seeking a highly skilled and experienced Technical Shift Lead with hands-on expertise in Multi-Cloud platforms, specifically Google Cloud Platform (GCP) and Microsoft Azure. The ideal candidate should possess a strong background in Citrix and Windows environments, along with the ability to effectively lead a team and mentor junior members.
**Responsibilities:**
1. **Multi-Cloud Management:**
- Manage and optimize infrastructure across GCP and Azure.
- Design and implement cloud solutions to meet business requirements.
- Ensure the security, availability, and performance of cloud environments.
2. **Citrix and Windows Expertise:**
- Provide technical leadership in Citrix and Windows environments.
- Troubleshoot and resolve issues related to Citrix and Windows systems.
- Collaborate with teams to enhance and maintain Citrix and Windows infrastructure.
3. **Operations Handling:**
- Oversee day-to-day operations of the technical shift.
- Monitor system performance and ensure SLAs are met.
- Implement and improve operational procedures and workflows.
4. **Team Leadership and Mentorship:**
- Lead and mentor a team of L1 & L2 technicians.
- Provide guidance and support to team members.
- Conduct training sessions to enhance technical skills within the team.
5. **Collaboration:**
- Collaborate with cross-functional teams to address technical issues.
- Work closely with other technical leads to ensure seamless integration and communication.
- Participate in on-call rotations and respond to critical incidents.
**Qualifications:**
1. **Education and Certification:**
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Relevant certifications in GCP, Azure, Citrix, and Windows environments.
2. **Experience:**
- Minimum of [10] years of hands-on experience with GCP and Azure.
- Proven experience in Citrix and Windows environments.
- Previous experience in a technical leadership role.
3. **Technical Skills:**
- Proficient in cloud architecture and services (GCP, Azure).
- In-depth knowledge of Citrix and Windows server technologies.
- Strong troubleshooting and problem-solving skills.
4. **Soft Skills:**
- Excellent communication and interpersonal skills.
- Strong leadership and mentoring abilities.
- Ability to work effectively in a fast-paced, dynamic environment.

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...