Tech Support & Admin Associate

We are hiring 3–4 Tech Support & Admin Associates to help manage day-to-day technical support and administrative operations.

Responsibilities

  • Respond to customer and internal support requests clearly and professionally.
  • Troubleshoot routine software, account and tool issues; escalate complex problems with clear notes.
  • Maintain support tickets, spreadsheets, records and documentation.
  • Coordinate schedules, follow-ups and routine administrative tasks.
  • Help set up and manage everyday digital tools and improve recurring workflows.
  • Handle company and customer information responsibly.

What we are looking for

  • Comfortable using computers, spreadsheets, email and online collaboration tools.
  • Strong communication, organisation and attention to detail.
  • Able to learn new software, follow processes and manage multiple tasks reliably.
  • A practical approach to troubleshooting and a willingness to ask questions when needed.
  • Relevant support, operations or administrative experience is welcome; applicants who can demonstrate the required skills are encouraged to apply.

We welcome qualified applicants of all ages and genders. Selection will be based on job-related skills and experience.

Employment details

  • Openings: 3–4
  • Full-time, remote within India
  • Flexible working hours
  • Salary: ₹20,000–₹50,000 per month (₹2.4–₹6 lakh per year), depending on relevant skills and experience.
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