Support Engineer, IN Amazon Pay

DescriptionEngage with operations, product, tech, and program stakeholders. Lead the end-to-end development of new category or biller onboarding, development, testing, launch, and continuous improvement. Possess expertise in Generative AI and Agentic systems and concepts, with the ability to integrate these technologies into daily workflows. You will be expected to leverage this knowledge to enhance designs and improve builder productivity through AI-driven solutions. Develop deep expertise as a subject matter expert in specific focus areas, serving as the technical point of contact for your team. Demonstrate comprehensive understanding of various features and systems. Demonstrate strong analytical capabilities to investigate technical product and operational issues, developing straightforward yet effective solutions. Provide technical guidance while encouraging team members to identify and address root causes. Take ownership of documentation improvement by identifying gaps, enhancing existing materials, and creating new documentation where needed to support operational excellence. Design, develop, test, launch and improve self-service software products. Demonstrate strong leadership by guiding team members through root cause analysis and problem resolution. Act as a collaborative team player who readily steps across functional boundaries to share technical expertise, best practices, and provide valuable technical guidance to colleagues. Partner proactively with various Technology teams to understand their roadmap and assess its impact on workplan designs and outcomes. Contribute to the evolution of program technology by gaining deep insights into different implementation strategies across our proprietary tools, internal applications, and service architectures. Leverage this comprehensive understanding to implement effective bug fixes and system improvements.Basic Qualifications 1 years of software development, or 1 years of technical support experience Experience troubleshooting and debugging technical systems Experience scripting in modern program languagesPreferred Qualifications Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysisOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.Company - ADCI - HaryanaJob ID: A10376717

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...