service professionals

<strong>Company Description</strong> Homelyo is a smart home-services platform designed for Tier 2 and Tier 3 cities, making everyday household needs simple, fast, and reliable. The platform connects users with trusted local professionals for essential services through an easy-to-use app. With on-demand bookings, transparent pricing, and seamless digital experiences, Homelyo prioritizes convenience, quality, and trust. The company operates with a customer-first mindset, offering fair opportunities to service partners while helping households save time and effort. Homelyo’s mission is to make home care effortless, affordable, and stress-free.<br><strong>Role Description</strong> This is a full-time, on-site role for Service Professionals based in Jamshedpur. Service Professionals will deliver home services to customers, ensuring timely, reliable, and high-quality work across assigned service categories. Day-to-day responsibilities include responding to service requests, visiting customer locations, performing the required tasks safely and efficiently, and following Homelyo’s service standards and processes. The role involves clear communication with customers, managing expectations, addressing basic queries or concerns, and updating job status through the Homelyo app. Service Professionals are expected to maintain professional conduct, handle tools and equipment responsibly, and contribute to a positive, trust-focused customer experience.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong customer service and customer satisfaction skills to deliver consistent, high-quality experiences.</li><li>Candidates should possess clear communication skills to interact effectively with customers, team members, and support staff.</li><li>Candidates should possess analytical skills to understand service requirements, troubleshoot issues, and make practical decisions on-site.</li><li>Candidates should possess professional services experience, preferably in home services or related fields.</li><li>Ability to work on-site in Jamshedpur with a flexible schedule, including weekends and peak hours.</li><li>Basic digital literacy to use mobile apps for job updates, navigation, and communication.</li><li>Strong reliability, integrity, and attention to detail, with a commitment to safety and hygiene standards.</li><li>Prior experience in field service, maintenance, or home repair is an advantage; local language proficiency is beneficial.</li></ul>

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...