Job Title: Senior VoIP Sales Manager – B2B & Call Center Solutions

Company: A1 Media Communications
Location: Kolkata, West Bengal
Job Type: Full-Time | Work from Office
Experience: 5–8 Years
Department: Sales & Business Development

Job Overview

A1 Media Communications is looking for a highly experienced and result-oriented Senior VoIP Sales professional with a strong background in B2B sales, telecommunications, and business communication solutions.

The candidate will be responsible for selling VoIP services and communication solutions to call centers, BPOs, telemarketing companies, customer support centers, and other businesses across Kolkata.

We are specifically looking for a professional with an established understanding of the local BPO and call center industry, excellent networking skills, and the ability to visit companies, connect with decision-makers, generate business opportunities, and close high-value deals.

This role is ideal for someone who already understands the Kolkata call center market and can independently generate leads, arrange meetings, and convert businesses into paying clients.

Key Responsibilities

• Identify and approach call centers, BPOs, telemarketing agencies, international voice-process companies, and customer support operations across Kolkata.
• Sell VoIP services, business telephony solutions, SIP trunking, cloud-based calling solutions, and other communication services offered by A1 Media Communications.
• Conduct direct B2B sales visits to offices located in Salt Lake Sector V, New Town, Rajarhat, and other commercial areas of Kolkata.
• Build strong relationships with business owners, directors, operations heads, call center managers, IT managers, and procurement decision-makers.
• Generate leads independently through networking, cold calling, corporate visits, referrals, and existing industry contacts.
• Understand clients' calling requirements, including international outbound calling, inbound calling, agent capacity, call volumes, and communication infrastructure.
• Present suitable VoIP solutions and commercial proposals based on client requirements.
• Negotiate pricing, commercial terms, and service agreements to close profitable business deals.
• Develop new accounts while maintaining relationships with existing clients to generate repeat business and referrals.
• Maintain a consistent sales pipeline and achieve monthly revenue and client acquisition targets.
• Coordinate with the technical and operations teams for service demonstrations, implementation, and client onboarding.
• Track market developments, competitor pricing, and new business opportunities within Kolkata's BPO and telecommunications sector.
• Submit regular reports on client visits, meetings, prospects, follow-ups, and confirmed sales.

Required Experience & Qualifications

• Minimum 5–8 years of experience in VoIP sales, telecom sales, B2B sales, or enterprise communication solutions.
• Strong understanding of the Kolkata call center, BPO, and international voice-process industry.
• Demonstrated experience selling communication or technology services directly to businesses.
• Existing professional connections with call center owners, BPO management, operations heads, or other relevant decision-makers will be a strong advantage.
• Proven ability to generate business independently and close deals through direct client meetings.
• Excellent negotiation, presentation, relationship-building, and business development skills.
• Strong understanding of VoIP, SIP trunking, hosted PBX, international calling solutions, and business telephony.
• Ability to conduct corporate office visits and meet prospective clients in person.
• Strong commercial awareness and the ability to understand customer requirements before proposing solutions.

Who Should Apply?

We are particularly interested in candidates who have previously worked with:

• VoIP service providers and telecom companies.
• International BPOs and call center service providers.
• International outbound sales and telemarketing companies.
• Cloud telephony and business communication solution providers.
• Companies selling telecom infrastructure or communication services to enterprises.

Candidates with experience in general retail sales or consumer sales without relevant B2B telecom experience may not be suitable for this position.

Performance Expectations

• Generate qualified business leads from Kolkata-based call centers and BPOs.
• Arrange regular meetings and corporate visits with prospective clients.
• Convert prospects into active business accounts.
• Achieve monthly revenue and new-client acquisition targets.
• Develop a sustainable pipeline of recurring business opportunities.
• Maintain professional relationships with clients and ensure timely follow-ups.

Salary & Incentives

• Salary: Negotiable; commensurate with relevant experience and proven sales performance.
• Incentives: Performance-based incentives linked to business generated.
• Growth: Opportunity to take ownership of B2B business development and expand the company's client base.

Preferred Candidate Profile

We need a mature, highly experienced sales professional who understands how Kolkata's call centers operate, knows whom to approach, can confidently visit corporate offices, and has the commercial ability to turn business conversations into actual sales.

The candidate must be proactive, well-connected, target-driven, and capable of independently developing the market for A1 Media Communications.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person