Seller Consultant-Walmart Connect

About the Role

We are looking for a highly motivated Seller Consultant - Walmart Connect, to join our dynamic team.

Walmart Connect

  • a retail media business within Walmart, Inc aims to keep up with the changing world of Walmart customers by offering more than just media and helps brands connect with customers more often and more meaningfully through omnichannel experiences. Our digital advertising business is important to Walmart's overall strategy, which is why we're excited to grow and open up this opportunity. With the energy of a startup and the scale of a Fortune One company, it's the ultimate innovation playground.

In this role, you will be jointly responsible for driving the success of our third-party sellers by providing them with the tools, resources, and support they need to thrive on the Walmart Marketplace through WM Connect. This will mean enabling internal sales and account management teams to deliver on their responsibilities and goals, by setting up processes, mechanisms, SOPs and tools for troubleshooting issues, navigating internal processes and delivering better seller experience using Advertising as a critical lever. You will also be responsible for measuring seller satisfaction by sourcing, analyzing and actioning on feedback from sellers.

This role requires a good understanding of retail media, operational excellence, analytical skills, and a passion for helping businesses grow.

About the Team The Walmart India Cross Border team provides an opportunity for Indian brands, manufacturers, MSMEs and other potential sellers sell their products across global Walmart online marketplaces helping them expand their business internationally as cross-border sellers on Walmart Marketplace (Cross Border Trade), where they could reach a growing market of more than 120 million U.S. consumers each month. This is part of Walmart’s efforts to expand its sourcing from India to $10 billion a year by 2027.

What you’ll do

  • Drive the adoption of WMC services, new features and tools to improve product visibility while maintaining a healthy standard of RoaS and Tacos
  • Identify and address key day to day issues impacting sellers’ performance and experience with WMC sponsored products
  • Act as a liaison between India sellers and business teams in the Marketplace Solutions to support key initiatives that allow India sellers to leverage the Walmart Connect competitive advantage
  • Refine business processes to optimize Ad performance leading up to it to driving KPIs/KRAs on a regular basis on the IN CBT team
  • Implement comprehensive seller enablement strategies, programs, and initiatives to improve seller Ad performance, retention on WM connect contributing to satisfaction on the Walmart Marketplace
  • Represent the voice of the seller in internal discussions, surface product/engineering opportunities to advocate for customer service ensuring a cohesive and supportive seller experience
  • Oversee the creation and maintenance and delivery of high-quality, actionable seller-facing content, including guides, tutorials, webinars, FAQs, and best practices in the Ad space
  • Monitor, analyze and present seller Ad performance metrics, identifying trends and areas for improvement to leadership
  • Collaborate closely with internal teams including WMC Global teams, Product Management, Engineering, Business Development, Account Management, Marketing etc..
  • Stay abreast of industry trends, competitor activities, and best practices in seller enablement within the e-commerce landscape to identify new opportunities to differentiate WM Connects offerings
What you’ll bring
  • MBA or MBA equivalent post-graduate degree
  • 1-3 years of relevant experience in e-commerce industry
  • Atleast 1+ years of experience in media/digital advertising preferred
  • Proven track record of executing successful programs that drive business growth
  • Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and persuasively
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
  • Demonstrated ability to work effectively in a fast-paced, ambiguous, and rapidly changing environment with cross functional teams
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.

Walmart doesn’t charge any recruitment or similar fee in the recruitment process, including but not limited to interview, offering, and onboarding

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...