Part-Time BPO Telecaller Job in Thenali, Andhra Pradesh

Lokesh is hiring a part-time BPO Telecaller in Thenali, Andhra Pradesh, India. Join our fast-growing BPO team and deliver outstanding customer service in a supportive and flexible work environment.

Key Responsibilities

  • Engage customers through phone calls to provide information and resolve inquiries promptly.
  • Maintain professionalism while delivering excellent customer service.
  • Identify customer needs and offer tailored solutions to improve satisfaction.
  • Accurately document customer interactions and resolutions.
  • Assist in lead generation and promote company services to potential clients.
  • Collaborate with team members to enhance service quality and share best practices.
  • Consistently meet or exceed daily performance targets and KPIs.

Required and Preferred Qualifications

  • Bachelor's Degree in any discipline.
  • Excellent communication skills in English and local languages.
  • Strong customer service orientation and problem-solving abilities.
  • Previous experience in telecalling or BPO roles preferred but not mandatory.
  • Familiarity with CRM software and basic computer skills is a plus.
  • Adaptability and eagerness to learn in a fast-paced environment.

At Lokesh, we offer clear career growth opportunities, a collaborative culture, and a modern workplace promoting work-life balance. This part-time role is remote eligible, allowing flexibility to thrive professionally and personally.

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