Network Operations Center Technician

What role you will play in team: You'll be a vital member of our Network Operations Center (NOC) team, monitoring and maintaining the health and performance of our network infrastructure. What you will do: You will proactively monitor network performance, troubleshoot and resolve issues, and ensure high availability of our network services.Key responsibility:Monitor network performance using various monitoring tools.Troubleshoot and resolve network issues.Escalate critical issues to senior engineers.Document and track incidents and requests.Maintain network documentation.Collaborate with other NOC technicians and engineers.Required Qualification and Skills:Associate's degree in a related technical field.1-2 years of experience in network operations.Knowledge of networking protocols (TCP/IP, BGP, OSPF).Experience with network monitoring tools (e.g., Nagios, Zabbix).Strong troubleshooting and problem-solving skills.Excellent communication and collaboration skills.Benefits Included:Competitive salary and benefits package.Opportunities for professional development and growth.Supportive and collaborative work environment.Comprehensive health benefits.Paid time off and holidays.A Day in the Life: A day involves monitoring network performance, responding to alerts, troubleshooting issues, collaborating with other teams, and documenting work completed.

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