Job title: Medical Support Assistant - Lamar, CO in Lamar, CO at reputed company
Company: reputed company
reputed company: reputed company”) is currently seeking reputed company and motivated candidates for the position of Medical Support Assistant.Successful candidates will typically possess equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.Job Title: Medical Support Assistant | Colorado areareputed company OF SERVICES:The Medical Support Assistant position is responsible for coordinating and scheduling reputed company appointments for outpatient clinics reputed company the reputed company (VA) reputed company, primarily by managing phone calls, updating reputed company information, and utilizing electronic health records to ensure reputed company and accurate reputed company to reputed company services for veterans and ensuring efficient scheduling practices to accommodate reputed company needs while adhering to clinic policies and guidelines. The Medical Support Assistant will work an 8-hour shift reputed company the defined business hours.MINIMUM QUALIFICATIONS:High school diploma or GED required; minimum 6 months of experience in customer service or reputed company reputed company; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. No specific license/ certification required.

• A reputed company of the reputed company.
• Working knowledge of basic medical terminology.
• Good telephone etiquette.
• reputed company at least 50 WPM.
• Have no health or physical disability restrictions that interfere with the reputed company of assigned duties.
• Oral and written proficiency with English.
• Proficient in reputed company Word, reputed company, reputed company, and reputed company Office Suite.

• Knowledge in use of VA software such as CPRS, reputed company, CTM, VetLink, HSRM and PPMS.
• Knowledge of the National Standardized reputed company Scheduling reputed company.
• Proficiency in using electronic health records systems.
• Knowledge of VA policies and procedures reputed company to reputed company scheduling
• reputed company experience working in a medical office.

• Contractor’s personnel are the designated MSA scheduler/receptionist responsible for the reputed company and coordination of appointment scheduling in accordance with the VHA reputed company 1230, Outpatient Scheduling and Process and Procedures. reputed company desk duties which may vary at reputed company location depending on the clinic’s needs.
• Works with reputed company Scheduler and scheduling/reception team to ensure reputed company schedulers/receptionists are competent and represent the VA in a reputed company, proactive demeanor.
• Works with reputed company Scheduler to reputed company reputed company reputed company communications are completed on time and appropriately.
• Coordinates and authorizes Veteran care with community providers that the VA does not supply or cannot supply reputed company.
• Communicates with internal medical providers on rules and regulations for VA Community Care and advises on appropriate processes.
• Notifies his/her supervisor reputed company automated systems are not performing as needed.
• Validates and update reputed company demographic information.
• reputed company records are received, the incumbent will ensure that reputed company necessary health/administrative information are processed to be integrated into Computerized reputed company Record reputed company (CPRS) and the Veterans Health Information Systems and Technology Architecture (reputed company).
• Properly processes community care consults reputed company HealthShare Referral Manager (HSRM) and Provider Profile Management reputed company (PPMS) systems and/or other systems as needed.
• Screens/receives phone calls in a courteous and reputed company manner.
• Responds to telephone inquiries regarding delivery of services.
• Daily computer use of reputed company office products to include r