Manager – HRBP & ER
What you will do
- Workforce Planning & Hiring
- Partner with Business Manager and Biz finance teams on manpower planning & workforce budgeting.
- Maintain visibility on headcount status, vacancies, redeployments, & attrition trends across Teams.
- Coordinate with staffing vendors and TA to support hiring for 3P roles & ensure timely fulfillment.
- Onboarding & Documentation
- Oversee onboarding processes including documentation, BGV, contract issuance, & HRMS updates.
- Ensure statutory compliance, minimum wages adherence, & labour law norms during employee onboarding.
- Coordinate contract renewals and maintain complete lifecycle documentation.
- Attendance, Payroll & Workforce Governance
- Validate payroll inputs, leave records, and attendance data in partnership with vendors & HR Ops.
- Conduct regular audits to ensure compliance, documentation accuracy, & audit readiness.
- Track productivity, attendance discipline, and overall workforce hygiene across Teams.
- Employee Experience & Engagement
- Conduct regular employee connects, field visits, & skip-level meetings to proactively identify concerns.
- Standardize employee communication and drive awareness of policies and code of conduct.
- Implement structured grievance redressal mechanisms and ensure timely closure of employee concerns.
- Drive performance management processes for 3P employees in collaboration with Business teams
- Employee Relations & Compliance
- Manage ER cases related to misconduct, fraud, absenteeism, performance issues,
- and policy violations.
- Conduct investigations, maintain documentation, and recommend appropriate
- disciplinary actions.
- Retention & Attrition Management
- Conduct exit interviews, analyze attrition drivers, & recommend targeted retention strategies.
- Partner with operations and vendors to address workforce stability & redeployment needs.
What you will need
- Experience
- 6–10 years of progressive HR experience, with strong exposure to HRBP / Employee
- Relations roles.
- Proven experience managing large blue-collar / contract / 3P workforce across multiple
- locations.
- Hands-on experience handling ER cases including misconduct, disciplinary actions, fraud
- investigations, and grievance management.
- Strong exposure to labour law compliance, statutory audits, minimum wages, and
- contractor governance.
- Experience partnering closely with Operations / Business leaders in a high-volume,
- field-intensive environment.
- Prior experience managing or leading a small HR team is preferred.
- Experience working with staffing vendors and coordinating lifecycle processes including
- hiring, onboarding, payroll inputs, BGV, and exits.
- Education
- MBA / PGDM in Human Resources or equivalent post-graduate qualification in HR.
- Graduation in any discipline from a recognized university.
- Additional certification in Labour Laws, POSH, or Industrial Relations will be an added
- advantage.
- Competencies
- Strong Employee Relations and conflict resolution capability.
- High ownership mindset with ability to handle escalations independently.
- Strong understanding of labour laws and statutory compliance frameworks.
- Stakeholder management skills with ability to influence operations leaders.
- Data-driven decision making; ability to track and interpret workforce metrics.
- Excellent investigation, documentation, and case management skills.
- Strong communication and field connect capability with blue-collar workforce.
- Ability to work in ambiguous, fast-paced, and high-pressure environments.
- Willingness to travel extensively and manage multi-location operations.
- Team leadership capability with ability to coach and develop direct reports.
About us
Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.
Curious about life at Meesho? Explore our Glassdoor - our people have a lot to say and they've helped us become a loved workplace in India.
Our Mission
Democratising internet commerce for everyone — Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online.
We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meesho’s large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners.
Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of India’s e-commerce ecosystem.
Culture and Total Rewards
Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent.
Total rewards at Meesho comprise a comprehensive set of elements — monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or 'Mantras,' are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like “Problem First Mindset,” “Listen or Die,” our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles.
We offer competitive compensation — both cash and equity-based — tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks.
To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience.
At Meesho, we are committed to creating an inclusive and accessible workplace where every individual can thrive. In compliance with the Rights of Persons with Disabilities Act, 2016, we uphold the following principles:
-
Equal Opportunity: We ensure that employment opportunities are never denied on the grounds of disability if the candidate is otherwise competent to perform the job.
-
Accessible Workplace: Our facilities are designed to be fully accessible, with amenities and assistive devices provided to support differently abled individuals in their work.
-
Inclusive Hiring Process: We adopt a transparent and non-discriminatory selection process, including providing application forms in alternate formats and offering reasonable accommodations during interviews upon request.
-
Career Growth: We provide adequate training post-recruitment and pre-promotion, with training materials available in accessible formats to enable equal career progression.
-
Support & Confidentiality: A dedicated liaison officer/committee addresses concerns and grievances, while maintaining strict confidentiality of disability-related information.
-
Awareness & Inclusion: We conduct awareness programs to promote a culture of inclusivity across the organization.
Meesho welcomes applicants and employees of all abilities and is dedicated to fostering an environment where differently abled persons can achieve their full potential.
Know more about Meesho here :
