IT Support Engineer

Job Description : IT INFRASTRUCTURE SUPPORT AND SERVICES

Position: IT Support Engineer (Field Support)

Experience: Freshers or 0 – 2 Years
Job Type: Full-Time
Work Location: PUDUCHERRY
Education: ITI / Diploma / Degree – Qualification Flexible

About the Role

We are looking for tech enthusiasts and motivated Junior IT Support Engineers to join our field service team. This is an excellent opportunity for freshers, recent pass-outs, interns, and candidates with 0–2 years of experience who want to start or build their career in IT support.

We provide training, so candidates with the right attitude, basic technical understanding, and willingness to learn are encouraged to apply.

Key Responsibilities

  • Provide on-site IT support at customer locations.
  • Troubleshoot and resolve IT Infrastructure, desktop, laptop, printer, and peripheral issues.
  • Perform basic implementation needs of server, Infra domain and Networking topology.
  • Install, configure, and maintain hardware and software.
  • Perform basic network and connectivity troubleshooting.
  • Install and configure operating systems and applications.
  • Diagnose hardware and software problems and provide appropriate solutions.
  • Assist with IT equipment installation, replacement, maintenance, and upgrades.
  • Visit customer sites as required for service and support.
  • Maintain proper records of service calls, issues, and resolutions.
  • Escalate complex technical issues to senior engineers when required.
  • Follow company procedures and provide professional customer service.

Who Can Apply?

We welcome:

  • Freshers
  • Recent pass-outs
  • Candidates with 0–2 years of experience
  • Candidates with internship experience
  • ITI candidates – Passed, pending results, or failed candidates
  • Diploma candidates – Passed, pending results, or failed candidates
  • College/degree candidates – Passed, pending results, or failed candidates
  • Candidates who have not completed their formal education but have genuine technical knowledge and interest in IT
  • Tech enthusiasts who enjoy troubleshooting and learning new technologies

What We Are Looking For

  • Genuine interest in IT and technology
  • Basic knowledge of computers and troubleshooting
  • Good problem-solving ability
  • Willingness to learn and undergo company-provided training
  • Good communication and customer-handling skills
  • Ability to work independently and as part of a team
  • Willingness to travel to customer/field locations
  • Positive attitude and commitment to learning

Training & Career Growth

Freshers are welcome! We provide training to suitable junior candidates and help them develop practical skills in:

  • Desktop & laptop support
  • Windows and software troubleshooting
  • Computer hardware
  • Printers and peripherals
  • Basic networking
  • IT installations and maintenance
  • Field service and customer support

Important

Formal educational qualification is flexible. We are more interested in your Discipline, Punctuality, Honesty, technical interest, problem-solving ability, attitude, and willingness to learn.

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: On the road

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