IT Infrastructure Operations Manager

Qualification : BE/B.Tech (Computer Science / IT / Electronics) or MCA from a recognized institute

Required Skills:
  • IT Infrastructure Management
  • Network Administration (LAN/WAN/Wi-Fi)
  • Fiber Optic Network Management
  • Data Center Operations
  • IT Asset Management
  • Vendor Management
  • IT Service Management (ServiceNow / ManageEngine)
  • Microsoft 365 Administration
  • SAP PR/PO/GRN Process
  • Invoice Verification & Procurement Coordination
  • Project Management
  • Documentation & Reporting
  • Stakeholder Management
Experience:
  • 8-12 years of experience in IT Infrastructure & Operations.
  • Experience in Renewable Energy, Manufacturing, Infrastructure, Industrial Projects, or Remote Site Operations.
  • Hands-on experience with SAP PR/PO/GRN/Invoice processes, IT asset management, vendor management, and enterprise IT operations
  • Manage end-to-end IT operations, infrastructure, network, telecom, and user support services across Khavda project locations.
  • Ensure high availability and performance of IT infrastructure, including servers, storage, network, Wi-Fi, MPLS, and end-user devices.
  • Manage IT governance activities including vendor management, contract management, SLA monitoring, AMC/warranty management, and procurement coordination.
  • Support IT budgeting, cost optimization, asset planning, and infrastructure capacity management.
  • Lead IT requirement analysis, planning, and execution for new project sites, offices, control rooms, and substations.
  • Ensure uninterrupted operation of business-critical applications and IT services.
  • Support implementation and enhancement of IT infrastructure, digital initiatives, and automation solutions.
  • Manage and support telecom connectivity, fiber network expansion, and mobile tower infrastructure.
  • Manage IT service delivery through ITSM tools (ServiceNow/ManageEngine), monitor SLA compliance, and generate operational MIS reports.
  • Maintain CMDB records and ensure accurate IT asset lifecycle management.
  • Manage data center operations, backup systems, disaster recovery readiness, server health monitoring, and storage infrastructure.
  • Coordinate with OEMs, telecom service providers, and vendors for project execution and maintenance activities.
  • Monitor IT security compliance across servers, networks, and end-user devices and ensure timely remediation of identified risks.
  • Support implementation of network security solutions including firewalls, VPNs, access control policies, and security monitoring.
  • Participate in review and implementation of infrastructure, network, and security designs for new projects and enhancement initiatives.
  • Create SAP Purchase Requisitions (PR), coordinate PO processing, verify invoices, and track payment approvals.
  • Support onboarding and offboarding activities, user access management, and asset allocation.
  • Maintain technical documentation, SOPs, asset records, project reports, and audit compliance documents.
  • Act as technical SME for network troubleshooting, infrastructure support, and connectivity-related issues
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