HRSS Associate
Job Description:
- Handle and resolve HR queries from clients and employees
- Support the full employee lifecycle, including onboarding, offboarding, employment contracts, payroll, benefits administration, and employee record maintenance
- Ensure compliance with regional and local employment regulations, internal policies, and established SOPs
- Maintain accurate employee data in HRIS platforms and regularly update records
- Prepare and maintain HR reports, trackers, and dashboards to monitor KPIs and support data-driven decisions
- Collaborate with Payroll, Benefits, and other cross-functional teams
- Identify opportunities to improve processes, enhance efficiency, and strengthen the employee experience
Requirements:
- At least 2 years of experience in Global HR Shared Services within a multinational organization, preferably in a client-facing role
- Basic knowledge of HR processes and employee lifecycle management
- Familiarity with HRIS tools such as Workday or SAP
- Good working knowledge of MS Excel, PowerPoint, SharePoint, and Smartsheet
- Strong communication, organisational, and problem-solving skills
- Proactive, detail-oriented mindset
- Ability to prioritise tasks and thrive in a dynamic environment
Benefits:
- Remote first, with flexibility to include life needs like school runs and gym breaks in your schedule
- Competitive leave package including paid bonding leaves for new additions to your family
- 2 paid charitable days off
- Annual bonus scheme or sales incentive plan
- International environment and collaboration across the world
- Access to 2 learning platforms for continuous growth
- Nurturing, human-centered culture with recognition for contributions
