Hiring Customer Support Data Management | Noida | Night Shift
Job description Hi All, We are hiring for the position of Customer Support Executive in Noida (Night Shift). Experience Required: 12 Years Shift: Night Shift Location: Noida Role & Responsibilities: Deliver exceptional customer service by processing orders accurately and efficiently Respond promptly to product and order-related queries via phone and email Resolve customer concerns effectively and professionally Coordinate with the Customer Service Manager and Sales Team to enhance customer satisfaction Prepare customer reports and price sheets Preferred Candidate Profile: 1–2 years of customer service experience in the North American market Proficiency in MS Excel and Outlook Excellent written and verbal communication skills Strong attention to detail with a service-oriented mindset Ability to solve problems and perform well under pressure Interested candidates can share their updated resume at Parul.singh1@artech.com Regards, Parul Singh Role: Customer Service , Industry Type: IT Services & Consulting , Department: Customer Success , Service & Operations , Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘ ‘ are preferred keyskills Escalation Management Customer Support Customer Operations Customer Support Operations Data Reporting VLOOKUP Data Management Data Analysis Advanced Excel