Head of Digital Performance / Digital Team Leader
B2B Growth Agency | Australian & New Zealand Clients | Remote
Brighta Group is an Australian B2B growth agency helping ambitious businesses turn strategy, brand, digital marketing, websites and CRM into measurable commercial growth.
We are looking for an experienced Head of Digital Performance / Digital Team Leader to take ownership of our Digital Business Unit and lead the performance of our SEO, Google Ads and digital marketing team.
This is not a role for someone who simply manages tasks, prepares reports or waits for clients to tell them what to do.
We need a commercially minded digital leader who asks:
What commercial result is the client trying to achieve and is our digital strategy actually helping them achieve it?
The Role
You will be accountable for the performance, quality and commercial effectiveness of Brighta's digital marketing delivery across our portfolio of predominantly B2B clients in Australia and New Zealand.You will lead digital specialists, review campaign performance, challenge underperformance, identify opportunities and ensure our team is proactively recommending what needs to happen next.
Your success will not be judged by how busy the team is.
It will be judged by whether:
- campaigns are delivering measurable commercial outcomes;
- client digital strategies are improving;
- problems are identified before the client identifies them;
- specialists are being properly challenged and developed;
- work is completed accurately and on time;
- clients understand what is working, what isn't and what we are doing about it; and
- Brighta is retaining and growing successful client relationships.
Take ownership of performance across:
- Google Ads / Paid Search
- SEO
- Local SEO / Google Business Profile
- Conversion optimisation
- Landing pages
- Website performance
- Lead generation
- Analytics and tracking
- GA4 and Google Tag Manager
- Search Console
- Looker Studio / reporting
- Marketing attribution
We are not interested in reporting impressions, clicks and rankings without explaining what they mean commercially.
You must be able to connect digital activity to:
Traffic Leads Qualified Opportunities Pipeline Revenue
You will regularly ask
- Are we targeting the right audience?
- Is the traffic commercially relevant?
- Are leads converting?
- What is the cost per qualified opportunity?
- Where are leads dropping out?
- Is tracking accurate?
- What should we stop doing?
- What should we test next?
- Where can we create a better commercial result for the client?
This includes
- Setting clear expectations and priorities
- Reviewing campaign strategy and execution
- Conducting regular performance reviews
- Coaching and developing specialists
- Identifying capability gaps
- Improving processes and standards
- Ensuring deadlines are met
- Maintaining accurate task and time tracking
- Escalating risks quickly
- Preventing recurring mistakes
You will work closely with our Client Services team to provide senior digital thinking for clients.
You must be comfortable
- joining client strategy meetings;
- explaining complex digital issues simply;
- challenging assumptions professionally;
- recommending changes based on evidence;
- presenting performance clearly;
- discussing commercial objectives with business owners and senior managers; and
- taking ownership when results are off-track.
You will probably have 7+ years of digital marketing experience, including meaningful experience leading specialists, campaigns or a digital team.
Agency experience is strongly preferred.
You should have strong working knowledge across:
- Google Ads
- SEO
- GA4
- Google Tag Manager
- Google Search Console
- Conversion optimisation
- Landing pages
- Lead generation
- Marketing funnels
- Reporting and attribution
Commercial Mindset
You understand that marketing exists to help a business grow.You can look beyond campaign metrics and understand:
- the client's business model;
- their target market;
- lead quality;
- sales conversion;
- customer acquisition economics;
- revenue objectives; and
- where marketing can create the greatest commercial impact.
- Takes ownership without needing constant supervision
- Challenges poor performance rather than explaining it away
- Identifies problems early
- Is naturally curious about why something is or isn't working
- Makes decisions based on data
- Communicates clearly and confidently
- Is comfortable challenging senior people respectfully
- Sets high standards for yourself and others
- Is organised and disciplined
- Follows through on commitments
- Moves quickly when something needs fixing
- Understands that accountability comes with leadership
- You prefer being given detailed instructions before taking action
- You primarily measure success through tasks completed
- You avoid difficult conversations
- You wait until monthly reporting to identify campaign problems
- You rely completely on specialists to tell you whether their work is good
- You are uncomfortable being accountable for results
- Your experience is primarily B2C/eCommerce with limited understanding of B2B lead generation
- You believe good reporting can compensate for poor commercial outcomes
This is a full-time remote role based in India, and you must be able to work sufficient crossover hours with the Australian business day for leadership, team and client meetings.
We are building a high-performance team and are looking for people who want significant responsibility, accountability and the opportunity to grow with the business.
Application Process
We deliberately do not hire based on CVs alone.If you want to be considered, please submit your CV and complete the following application requirements.
Step 1 Video Introduction
Record a video answering
- Tell us briefly about your experience leading digital marketing teams.
- Tell us about a B2B campaign that was underperforming. What was wrong, what did you change and what commercial result followed?
- A Google Ads specialist tells you a campaign is performing well because CTR and conversion rate have increased. What additional questions would you ask before agreeing?
- What does being commercially minded mean to you as a Head of Digital?
- Tell us about a time you had to challenge either a team member or client because you believed their approach was wrong.
Step 3 Digital Account Challenge
Final candidates may be provided with a sample digital account and asked to identify:
- what they believe is wrong;
- what they would investigate;
- what they would prioritise;
- what they would tell the client; and
- what they would expect the team to do next.
Apply with your CV and video introduction.