Head- Healthcare and Hospital Operations (Non Clinical)

<p>Job Description:</p><p><strong>SME- Healthcare Position Overview:</strong> We are seeking a dynamic and experienced <strong>leader </strong>to lead and drive the healthcare division of company. The role involves full ownership of the strategy development, business growth, operational excellence, and client relationship management. The ideal candidate will have a strong understanding of healthcare facility management, hospital operations, and regulatory compliance while ensuring high-quality service delivery.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Operations & Service Excellence:</strong></p><p>• Oversee the end-to-end operations of healthcare facility management services, including housekeeping, patient support, maintenance, and compliance.</p><p>• Ensure adherence to healthcare industry regulations, quality standards (NABH, JCI, etc.), and infection control protocols.</p><p>• Drive continuous process improvements to enhance efficiency and service delivery.</p><p>• Implement technology-driven solutions to enhance efficiency in facility operations.</p><p>• Implement best practices in hospital facility management to optimize costs and patient satisfaction. Implementation of technology-driven solutions:</p><p>We offer a range of solutions to improve hospital efficiency, hygiene, and patient experience, including: Infection Control & Hygiene Management:</p><p>• Implement advanced cleaning and disinfection protocols to maintain a sterile hospital environment.</p><p>• Use of hospital-grade disinfectants and antimicrobial coatings to prevent crosscontamination.</p><p>• Integration of AI-based monitoring systems for real-time hygiene tracking.</p><p><br></p><p><strong>Patient Support & Non-Clinical Services: </strong></p><p><strong>Biomedical Waste Management: </strong></p><p><strong>Facility Maintenance & Engineering Support: </strong></p><p>• Predictive maintenance for hospital infrastructure, reducing downtime of critical equipment.</p><p>• HVAC and air quality management for infection control.</p><p>• Energy-efficient solutions to optimize hospital utility costs.</p><p><br></p><p><strong>Client Relationship Management:</strong></p><p>• Build and maintain strong relationships with key clients and stakeholders, including property owners, contractors, and facility managers.</p><p>• Conduct business development activities, including lead generation, networking, and proposal creation.</p><p><br></p><p><strong>Team Leadership & People Management: </strong></p><p>• Lead, mentor, and manage a team of healthcare facility management professionals.</p><p>• Foster a culture of accountability, performance excellence, and continuous learning.</p><p>• Ensure proper training and development programs for staff to meet healthcare industry</p><p><br></p><p><strong>Required Skills and Qualifications: </strong></p><p>• 10+ years of experience in Experience in leading/multiple hospitals/chain of hospitals, driving service management, hospital administration. Patient centric services.</p><p>• Preferably MBBS with additional MBA is Hospital Management/Administration,</p><p><br></p>

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