HCLTech Is Hiring For OTC Collection - Bangalore (WFH)


About the job:

HCLTech is hiring for OTC Collection - Bangalore


Location : Bangalore


Experience :


Lead Analyst- 5 to 8 Years (Team handling experience mandatory)


Responsibilities:

  • Collection of all accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
  • Implementation of credit/account management, ascertainment of the payment patterns and, if necessary, implementation of corrective measures.
  • Accountability for debt and cash targets achievement on a quarterly/monthly basis
  • Full compliance with all associated internal and Sarbox controls
  • Written / oral communication on open balances + reconciliation of accounts for portfolio
  • Assignment of correct risk categories for portfolio and agreement on payment plans in alignment with Risk team and Collection management
  • Correct handling of UMCC as per ICMP guidelines
  • Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections
  • Implementation of service stops/ remove stops according to process
  • Entry /resolution activities of /for queries (with regard to collection activities) with communication to customer
  • Participation in month end reporting closing activities in alignment with ICMP
  • Point of escalation for team members for complex issues.
  • Mentor for team, supporting and coaching on an ongoing basis.
  • Detection and help for process improvement opportunities for collection + system improvements
  • 10-15 customers calls a day (Estimated timing for a call and call preparation at an average of 45 mns- 60 mns)


Looking for candidate with an immediate to 30-day notice period.


Interested candidates, kindly register below link

HCLTech_O2C Collection_ Bangalore Fill out form



Who can apply:

    Only those candidates can apply who:

  1. have minimum 5 years of experience


Salary:

Competitive salary

Experience:

5 year(s)

Deadline:

2035-01-01 00:00:00
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