Food and Beverage Services Manager

Job Description

Key Responsibilities of the Beverage Manager:

  • International Experience is must.
  • Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
  • Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved
  • Manages the food & beverage team fostering a culture of growth, development and performance within the department
  • Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships with all key stakeholders
  • Delivers effective programmes that advance service standards, profitability and cost control
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Beverage Manager:

  • Proven experience in food & beverage service with excellent problem-solving capabilities
  • Excellent managerial skills with a hands-on approach and lead-by-example work style
  • Commitment to exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions, offering advice and recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experienced in using IT systems on various platforms
  • Strong communication skills

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