Customer Service Associate (WFH)


About the job:

As a Customer Service Associate at Fair Finance, you will be responsible for managing client relationships and ensuring a high level of customer satisfaction. Your expertise in CRM tools such as HubSpot and Zoho CRM will be essential in delivering top-notch service to our clients. Your knowledge of lead generation and financial literacy will also be utilized to help clients navigate their financial needs effectively. Strong written English proficiency is a must in order to communicate clearly and professionally with clients.

1. Utilize CRM tools such as HubSpot and Zoho CRM to manage client relationships and track customer interactions.
2. Generate leads and follow up with potential clients to drive business growth.
3. Demonstrate financial literacy to provide clients with accurate and helpful information regarding their financial needs.
4. Ensure high levels of customer satisfaction through prompt and effective communication.
5. Collaborate with other team members to provide a seamless customer experience.
6. Stay up to date on industry trends and best practices to continuously improve customer service.
7. Uphold the company's values and mission in all interactions with clients.

If you are a customer service professional with a passion for finance and a knack for building strong client relationships, we want you to join our team at Fair Finance. Apply now to be a part of a dynamic and innovative company that is dedicated to helping clients achieve their financial goals.

Who can apply:

    Only those candidates can apply who:

  1. have minimum 1 years of experience


Salary:

₹ 4,00,000 - 5,50,000 /year

Experience:

1 year(s)

Deadline:

2026-10-06 23:59:59

Other perks:

5 days a week, Health Insurance, Life Insurance

Skills required:

Finance, Client Relationship Management (CRM), Lead Generation, English Proficiency (Written), Financial literacy, HubSpot and Zoho CRM

Other Requirements:

  1. 1.You must have one good conditioned laptop to work from anywhere you are comfortable.


About Company:

Fair Finance is a one-stop solution for all of your financial needs. We provide our expertise and free consultation for every aspect of your banking and no banking decisions. Feel free to contact us anytime and our experts are always here to help.
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