Credit Control & Financial Analyst

Role & responsibilities

Key Responsibilities

Credit Control & Accounts Receivable
  • Monitor customer accounts to ensure timely collection of outstanding invoices.
  • Follow up with customers regarding overdue payments through email, phone, and other communication channels.
  • Investigate and resolve payment disputes in collaboration with internal stakeholders.
  • Maintain accurate customer account records and collection notes.
  • Monitor customer payment behavior and proactively identify collection risks before they become critical.
  • Analyze Accounts Receivable ageing, collection effectiveness, and Days Sales Outstanding (DSO), recommending actions to improve cash collections and reduce overdue balances.
  • Support month-end Accounts Receivable reconciliation and reporting activities while ensuring the accuracy of receivables data.
Cash Flow Management
  • Prepare and maintain an accurate rolling 13-week cash flow forecast.
  • Produce and distribute daily cash position reports, highlighting significant variances and liquidity risks.
  • Monitor expected customer receipts against forecasts and provide timely updates on cash flow performance.
  • Support initiatives to improve working capital and optimize cash conversion.
Financial Analysis & Management Reporting
  • Prepare weekly collections status reports and management dashboards.
  • Produce financial analysis, KPI reports, and performance insights to support strategic decision-making.
  • Track and report on key credit control metrics, including collection effectiveness, overdue balances, DSO, cash collections, and forecast accuracy.
  • Identify trends, risks, and opportunities affecting customer payments and overall cash flow, providing recommendations for corrective actions.
  • Support budgeting, forecasting, and ad hoc financial analysis as required.
Process Improvement & Reporting Automation
  • Identify opportunities to improve credit control processes, reporting accuracy and operational efficiency.
  • Develop, maintain, and enhance automated reports, dashboards, and management reporting using advanced Excel, AI-enabled tools, and other reporting solutions.
  • Drive continuous process improvement initiatives to enhance reporting efficiency, data quality, and cash collection performance.
  • Ensure the timely and accurate delivery of all daily, weekly, and monthly reports required by management.
Preferred candidate profile

Qualifications

  • Bachelors degree in Finance, Accounting, Commerce, Business Administration in Finance, or a related field.
  • Professional qualifications such as ACCA, CIMA, CPA or equivalent are an advantage.
Experience
  • 3-5 years of experience in Credit Control, Accounts Receivable, Financial Analysis, or a similar finance role.
  • Experience in cash flow forecasting and financial reporting is highly preferred.
  • Experience working with ERP systems and financial reporting tools.
Required Skills
  • Advanced Microsoft Excel skills, including PivotTables, Power Query, XLOOKUP, INDEX/MATCH, and complex formulas.
  • Strong analytical and problem-solving abilities with excellent attention to detail.
  • Experience preparing financial reports, dashboards.
  • Understanding of cash flow forecasting, Accounts Receivable management, and DSO analysis.
  • Familiarity with reporting automation and AI-assisted productivity tools is desirable.
  • Strong communication and stakeholder management skills.
  • Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
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