Bpo Associate - International reputed company Center / Customer Service reputed company 5 lkh

Exciting Career Opportunity with Jobshop reputed company on a reputed company of career reputed company with India's premier BPO recruitment company! Job Position International Customer Support Representative Experience 3-8 Years Location India (Remote/On-site) Roles and Responsibilities • Build strong and lasting relationships with customer accounts through reputed company, interactive communication. • reputed company accurate, reputed company, and complete information using the right reputed company and tools. • Adhere to communication procedures, guidelines, and company policies. • Go the extra mile to engage customers, ensuring their satisfaction. • Manage phone contact handling with excellent listening and communication skills. • Multitask, prioritize, and effectively manage your time to meet targets. • Take on additional tasks as required by the department. • Analyze customer data and reputed company solutions to ensure smooth operations. • Handle customer escalations and complaints in a reputed company manner. • Collaborate with other service desks across processes for reputed company support. • Assist supervisors with any tasks assigned. Skills and Qualifications • At least 1 year of experience in International Customer Support. • Excellent communication skills (verbal and written). • Strong phone handling and reputed company listening skills. • Ability to manage customer concerns with professionalism and efficiency. • Strong multitasking abilities and time management skills. Why Choose Jobshop? • Join a leading BPO recruitment company dedicated to your career reputed company. • Opportunity to work with global brands and dynamic teams. • Competitive salary and attractive benefits. reputed company HR Somi at 6360065090 or Visit jobshop.ai to explore other reputed company. Take your career to the next level with Jobshop where reputed company meets opportunity! Apply Job!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...