BFSI Operations Specialist - Card Services

What role you will play in team: You'll be part of a dynamic team ensuring seamless operations for our credit card services. Your work directly impacts customer experience and operational efficiency.What you will do: You will handle various operational tasks related to credit card processing, account management, and customer support.Key responsibility:Process credit card applications and transactions accurately and efficiently.Resolve customer inquiries and complaints related to credit card services.Maintain accurate records and update customer information in the system.Monitor account activity for potential fraud and irregularities.Adhere to compliance procedures and security protocols.Collaborate with other teams to ensure smooth operations.Required Qualification and Skills:Bachelor's degree in business administration, finance, or a related field.Excellent attention to detail and accuracy.Strong customer service and communication skills.Proficiency in Microsoft Office Suite.Experience with payment processing systems (preferred).Knowledge of banking and credit card regulations.Benefits Included:Competitive compensation and benefits package.Opportunities for professional growth and development.A vibrant and collaborative work environment.Comprehensive training and development programs.A Day in the Life: You'll process transactions, resolve customer inquiries, and maintain accurate records while ensuring compliance with all regulations. You'll contribute directly to the smooth functioning of our credit card operations.

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