B2B Sales & Client Support Executive

<p><strong>Company:</strong> Eat Better Co.</p><p><strong>Department:</strong> Sales / Customer Support</p><p><strong>Work Location:</strong> Mansarovar, Jaipur</p><p><strong>Experience:</strong> 1–3 Years</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Industry:</strong> FMCG / Food & Beverage</p><p><br></p><p><strong>About Eat Better Co.</strong></p><p>Eat Better Co. is a growing FMCG/food company focused on creating better-for-you food products. With an expanding product portfolio, we are looking for a driven professional to support our B2B sales growth while ensuring excellent customer experience.</p><p><br></p><p><strong>Role Overview</strong></p><p>The candidate will be responsible for <strong>generating B2B leads, managing customer relationships, coordinating orders, and handling customer queries and complaints</strong>. The role requires strong communication, follow-up, and coordination skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate and convert B2B leads through calls, networking, market research, LinkedIn, and other channels.</li><li>Identify potential distributors, retailers, corporate clients, institutions, cafés, restaurants, and other B2B customers.</li><li>Handle product enquiries, quotations, negotiations, and order-related communication.</li><li>Maintain relationships with existing B2B customers and drive repeat business.</li><li>Respond to customer queries and resolve complaints promptly and professionally.</li><li>Coordinate with <strong>warehouse, logistics, production, and finance</strong> teams for smooth order fulfilment.</li><li>Track orders, dispatches, deliveries, and customer issues.</li><li>Collect customer feedback and share relevant insights with the internal team.</li><li>Maintain customer, sales, enquiry, and complaint records.</li><li>Prepare basic sales/customer support MIS and reports.</li><li>Achieve assigned sales and business development targets.</li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in any relevant discipline.</li><li><strong>1–3 years of experience</strong> in B2B sales, customer support, business development, inside sales, or account management.</li><li>FMCG/Food & Beverage experience will be preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong sales, negotiation, follow-up, and customer-handling skills.</li><li>Proficiency in <strong>MS Excel</strong> and basic reporting.</li><li>Ability to multitask and coordinate with multiple teams.</li></ul><p><br></p><p><br></p><p><br></p>

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