Associate Analyst-UK Verification Process (Non Voice/Non-IT) (Noida)
Role: Associate Analyst U1 (Full Time/Permanent) Designation as per TechM: Associate Analyst - BPS/U1Location: Sector 62-Noida (UP) Experience: 0 Months - 1 Year (In any International process (Voice or Non-Voice)Graduation Mandatory (Final Results or degree required) Work Mode: Work from office (5 days) Shift: UK (11:30AM 9 PM, Fixed week offs on Sat & Sun) Two way transportation will be given within the radius of 30KMS from the above locations. Payroll: Tech Mahindra Salary: 3-3.5 LPA for Freshers. KEY ACCOUNTABILITIES AND RESPONSIBILITIES: - Manually verify or monitor responses that the automated digitised marking system is unable to translate within the agreed confidence levels with utmost quality. - Qualitative Accuracy agreed to SLA. - Quantitative Consistent entry to agreed SLA. - Follow guidelines, training and feedback imparted while performing duties in the response verification and/or monitoring process. - Maintain and follow data and information security guidelines. - Report on issues or challenges to the reporting manager as soon as possible to avoid errors or delays in the submission of the work. - Assist teams in all tasks required to complete the project and liaise with other functional groups as required. - Pulling of reports to enable the monitoring of systems and users to ensure quality. - The review and amendment of key documentation and process maps for future training and audit purposes. - Generation and distribution of key performance indicators with global stakeholders REQUIRED: - 0-1 year of experience working in any international project and must be able to manage Stakeholders/Clients from US & UK on calls and emails. - Must have exceptional communication skills (Both written & Verbal) and must be able to multitask. - Attention to detail is mandatory. - Positive email drafting skills and should have hands-on experience with MS Excel. - Need Graduation in any field. Interested Candidates can share their resume on or on 7428296466 with the subject line \"Immediate Hire - Noida\"