American Express Customer Service Associate – Hybrid Full-Time Opportunity | Apply Now

American Express Customer Service Associate Recruitment 2026 American Express is hiring Customer Service Associates for its Customer Engagement Network in Gurugram. This is a full-time hybrid opportunity for customer-focused professionals who are passionate about delivering exceptional service and creating memorable customer experiences. Candidates with strong communication skills, analytical thinking, and customer service experience are encouraged to apply. As a Customer Service Associate, you will interact with Card Members through chat and phone support, resolve customer concerns, provide personalized solutions, and strengthen customer relationships. You will work in a fast-paced environment while maintaining high service quality, compliance standards, and customer satisfaction. This is an excellent opportunity to build a rewarding career with one of the world's leading financial services organizations. Job Overview Company: American Express Role: Customer Service Associate Employment Type: Full-Time Work Mode: Hybrid Location: Gurugram, Haryana Department: Customer Engagement Network Experience: Minimum 1 Year Preferred Eligibility Graduate from a recognized university. Minimum 1 year of customer service experience preferred. Previous chat support experience is an added advantage. Strong verbal and written English communication skills. Excellent analytical and problem-solving abilities. Comfortable working with multiple computer applications simultaneously. Ability to work in a fast-paced customer support environment. About Salary, Benefits & Perks Salary: As Per Company Norms Performance Bonus & Incentives Comprehensive Medical Insurance Dental, Vision & Life Insurance Benefits Retirement & Financial Well-being Support Hybrid Working Model Career Development & Professional Training Paid Parental Leave Employee Wellness & Mental Health Programs Opportunity to work with a globally recognized financial brand. Selection Process Shortlisted candidates will be contacted by the American Express recruitment team for assessment, interview rounds, and document verification before the final offer.

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