Academic Counselor(WFH)
Job Type: Work From Home
Employment Type: Full-Time
Experience: 1–3 Years
Working Days: Monday to Saturday
Working Hours: 12 PM- 9 PM
Key Responsibilities
Student Counseling
- Connect with prospective students and parents to understand their academic background and career goals.
- Provide personalized guidance on suitable courses, programs, and learning pathways.
- Explain program features, eligibility criteria, and career opportunities in a clear and engaging manner.
- Handle assigned student inquiries through calls, emails, WhatsApp, and other communication channels.
- Maintain regular follow-ups with interested candidates and support them throughout the decision-making process.
- Schedule counseling sessions and demo classes for prospective students.
- Guide candidates through the admission process, including application forms, documentation, and fee-related queries.
- Ensure timely completion of enrollment formalities and provide a smooth admission experience.
- Maintain accurate records of student interactions, follow-ups, and enrollment status in the CRM system.
- Track daily activities and update progress reports as required.
Qualifications
Skills Qualifications- Bachelor’s degree in any discipline.
- 1–3 years of experience in admission counseling, student counseling, customer engagement, or a similar role (education sector preferred).
- Excellent verbal and written communication skills.
- Strong interpersonal, persuasion, and relationship-building abilities.
- Ability to manage multiple student inquiries in a fast-paced environment.
- Proficiency in MS Office and CRM tools.
Additional Information
Perks Benefits- Competitive salary with performance-based incentives
- Opportunities for career growth and advancement
- Exposure to international education trends
- Ongoing training and professional development programs
