వాయిస్ & నాన్-వాయిస్ కస్టమర్ సపోర్ట్ ఎగ్జిక్యూటివ్

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Fortuco Resource Solutions Private Limited. The role offers ₹ 18,500 - ₹ 23,408 and involves managing customer calls, delivering outstanding customer service related to Technical Graduate. Join us for a great work environment with various opport

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

Technical Graduation, Undergraduate 3 years Diploma B-Tech , BCA, MCA, BE, freshers and Experience both can apply

  • It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with Freshers.

Voice & Non-Voice Customer Support Executive job గురించి మరింత

ఇవ్వబడ్డ Voice & Non-Voice Customer Support Executive jobకు సంబంధించిన అన్ని సమాధానాలను పొందడానికి దయచేసి FAQలను పరిశీలించండి
fresher లేదా అనుభవం ఉన్న అభ్యర్థులు ఈ job కు apply చేయవచ్చా?
Ans : డిప్లొమా, అంత కంటే ఎక్కువ అర్హత ఉన్న అభ్యర్థులు ఈ role కు apply చేయవచ్చు.

ఈ role లో జీతం మరియు job type ఏమిటి?
Ans : ఈ job కు జీతం ₹18,500-₹23,000 నెలకు ఉంటుంది. ఇది ఒక Full Time job.

ఈ job లో ఏ shiftఉన్నాయి?
Ans : ఈ job లో Rotational shift ఉంది.

ఇది work from home jobనా?
Ans : ఇది work from home job మరియు ఇంటి నుండి చేయవచ్చు.

ఈ position కి ఎన్ని openings ఉన్నాయి?
Ans : ఈ position కి 10 openings ఉన్నాయి.

ఈ job అన్ని genders కు అందుబాటులో ఉందా?
Ans : అవును, ఈ job పురుషులు మరియు మహిళలు ఇద్దరికీ అందుబాటులో ఉంది.

ఈ job ఎక్కడ ఉంది?
Ans : ఈ job Chandigarh Road, Mohali లో ఉంది.

ఈ Voice & Non-Voice Customer Support Executive job కు apply ఎందుకు చేయాలి?
Ans : ఈ job కు ₹18,500-₹23,000 నెలకు జీతం ఉంది, ఇది ఒక Full Time అవకాశం మరియు 10 openings ఉన్నాయి.

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